Privacy Policy

OneTouch AI Solutions(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website or engage our services.

This document is a starting template. Please review and customise it with your legal counsel before publishing.

Information We Collect

We collect information you provide directly, such as your name, email address, company website, and the details you share when completing our contact form. We do not collect personal data automatically beyond standard server logs (IP addresses, user agent, timestamps) for security and analytics purposes.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and schedule consultations.
• Scope and deliver the services you request.
• Send relevant service updates if you have opted in to communications.

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain contact form submissions for up to 24 months for internal record-keeping. You may request deletion at any time by emailing us at privacy@onetouchai.com.

Third-Party Services

We use third-party tools for workflow automation (n8n), analytics, and communication. These services process data in accordance with their own privacy policies. We have data processing agreements in place with relevant processors.

Security

We implement industry-standard technical and organisational measures to protect your data. All data in transit is encrypted via TLS. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact us at privacy@onetouchai.com.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email privacy@onetouchai.com.